Team and billing
Set up an ACLogics team
Create your organization, subscribe, and get your first technicians working.
Team accounts are created and managed by an Admin at team.aclogics.com. Technicians work in the ACLogics mobile app and do not need the admin portal.
1. Create the organization
Sign in using the email address that should own the organization. On the Welcome screen, choose Yes, Create Organization, enter the company name and an optional logo, then select Create organization.
This first account becomes the organization’s Admin and receives the free seat. If the portal says you have reached your organization limit, email team@aclogics.com.
[!TIP] One login can be an Admin or a Technician, not both. An owner who manages billing and also runs diagnoses should use separate Admin and Technician accounts.
2. Subscribe and Start Your Free Trial
Choose the team plan to start your trial. The essentials are:
- 3-day free trial with no credit card required
- $24.99 per month for each paid technician seat
- The first Admin seat is completely free
- Up to 20 assigned seats by default
For proration, renewal, and invoice details, see Seats, billing, and invoices.
After starting your plan, the portal may show Activating your subscription… for a few seconds. Stay on the page. If it lasts longer than about 30 seconds, use Try again rather than repeating checkout. See Team account troubleshooting if it still does not clear.
3. Invite technicians
When the dashboard loads, open Members & Billing and invite each technician using the email address they will use in ACLogics. A pending invitation occupies a seat.
See Invite and manage team members for role choices, seat availability, and invitation troubleshooting.
4. Have technicians join in the app
Each technician accepts the invitation and signs in to the mobile app with the exact invited email address. They can then use the Account Badge to switch from their personal account to the organization.
Work is owned by the account context in which it is created, so technicians should confirm that the organization is active before starting a job.
Setup checklist
| Step | Where | Who |
|---|---|---|
| Create the organization and subscribe | Admin portal | Admin |
| Invite team members | Members & Billing | Admin |
| Accept the invitation | Email or app | Technician |
| Switch to the organization | App → Account Badge | Technician |
Need support?
Email ACLogics with the issue details.
Include the account email, device model, app version if known, screenshots, and the exact message shown.