Support area
Support
Fix a blocked action, save offline work, check privacy, or contact support.
Support
Why is AI Diagnosis locked?
Check certificate submission, internet access, and tokens before starting a new diagnosis.
SupportFix a blocked action or an app error
Find the message you see and follow the next step.
SupportHow do I delete my account?
Delete your profile in the app and check what remains before confirming.
SupportWho can see my diagnoses, and what happens after account deletion?
Check personal and team access, image retention, and where to request deletion.
SupportContact support or report an app problem
Use the feedback form or email support with what happened and the message shown.
SupportWork offline and sync your changes
Know what needs internet and keep local edits safe until they upload.